WordPress WooCommerce FAQ
Common questions about WooCommerce integration.
General Questions
Q: What does this integration do?
Syncs data between your WordPress/WooCommerce store and Custojo:
- Orders become invoices
- WooCommerce customers sync to Custojo
- Products can be synced
Q: Is this one-way or two-way sync?
Primarily one-way (WooCommerce → Custojo) for order and customer data.
Setup Questions
Q: How do I get WooCommerce API keys?
- WordPress Admin → WooCommerce → Settings
- Advanced tab → REST API
- Add key → Set Read/Write permissions
- Copy Consumer Key and Secret
Q: What permissions do I need?
Read/Write permissions for orders, customers, and products.
Troubleshooting
Q: Sync failed with error
Check:
- API credentials are correct
- WooCommerce REST API is enabled
- Store URL is accessible
- Permalinks are not set to "Plain"
Q: Orders not syncing
- Verify module is connected
- Check sync is enabled
- Try manual sync