SMS FAQ
Common questions about SMS integration.
General Questions
Q: What SMS providers are supported?
Custojo integrates with Twilio and other SMS gateway providers.
Q: Do recipients need an app?
No. SMS messages work with any mobile phone.
Troubleshooting
Q: SMS not sending
- Check SMS provider is configured
- Verify phone number format (include country code)
- Check SMS credits/balance
Q: Messages delayed
SMS delivery depends on carrier networks. Allow up to a few minutes.