Zoom Meeting FAQ
Common questions about the Zoom Meeting integration.
General Questions
Q: What is Zoom Meeting?
Zoom Meeting integrates video conferencing directly into Custojo. Schedule, manage, and join Zoom calls from your dashboard.
Q: Do I need a Zoom account?
The organization needs a Zoom account with API access. Individual users don't need separate Zoom accounts—they can join meetings via the generated links.
Q: Why don't I see Zoom Meeting in my sidebar?
Zoom Meeting may not be enabled for your plan. Contact your administrator to enable it.
Creating Meetings
Q: How do I create a meeting?
- Go to Zoom Meeting in sidebar
- Click + Create
- Fill in details (title, date, time, duration)
- Click Save
Q: Can I schedule recurring meetings?
Currently, each meeting must be created individually. For recurring meetings, create separate meeting entries for each occurrence.
Q: Who can see my meetings?
Meetings are visible to:
- You (the creator)
- Invited participants
- Administrators
Technical Issues
Q: Meeting creation fails with an error
Check with your administrator that:
- Zoom API credentials are configured
- API keys haven't expired
- Zoom account is active
Q: Join link doesn't work
- Verify the meeting hasn't been deleted from Zoom
- Check if meeting time has passed
- Ask admin to regenerate API connection
Q: Calendar isn't showing meetings
- Refresh the page
- Clear browser cache
- Check date filters