Category: Getting Started

Help and support

Help and support

TL;DR: Use Foundation docs for platform basics, module docs for each feature, and in-app Help in the ZajModules Manager. For technical details, see ZajModSys _Docs.

Where to get help

1. This help documentation (markdown)

  • Location: Admin-Local/2-Docs/2-MyDocs/11-Guides-and-Docs/2-For-End-Users/
  • Structure:
    • 00-Index.md – Master index (you are here in the docs set).
    • 00-Foundation/ – Platform overview, navigation, account, modules, ZajModules Manager, this page.
    • [ModuleName]/Docs/ – Per-feature docs (Getting started, Features, How-to, FAQ).
  • Use it for:
    • Learning how the platform and modules work.
    • Step-by-step guides (How-to folders).
    • FAQ per module.

2. In-app Help (ZajModules Manager)

  • Where: When you are on the ZajModules Manager pages (module list, module detail, Install from ZIP), a Help button (floating, right side) opens a sidebar with:
    • Module list and status
    • Enable / Disable / Uninstall
    • Bulk actions, Clear cache, Install from ZIP
    • CLI commands and troubleshooting
  • Audience: Admins managing modules. Content matches this doc and the technical _Docs.

3. Vendor and setup docs

  • Location: Admin-Local/2-Docs/1-VendorDocs/ (setup, integrations, payment gateways, industry solutions).
  • HelpDocs copy: Admin-Local/2-Docs/1-VendorDocs/1-HelpDocs/ – Same structure for help-style browsing.

4. Technical / developer docs (ZajModSys)

  • Location: packages/ZajModSys/_Docs/
  • Examples:
    • 04-Manager-Usage.md – Full manager usage (UI + CLI + hooks).
    • 03-Creating-Modules.md – Creating new modules.
    • 06-Full-Audit-CLI-Browser.md – CLI and browser audit.
    • 08-Help-System-Checklist.md – What makes the in-app help “full” (translations, etc.).

Quick links (foundation)

Topic Doc
Platform overview 01-Platform-Overview
Navigation and menu 02-Navigation-and-Menu
Account and profile 03-Account-and-Profile
Modules and features 04-Modules-and-Features
ZajModules Manager (admin) 05-ZajModules-Manager
This page 06-Help-and-Support

FAQ (general)

I don’t see a menu item for a feature.
That module may be disabled for your workspace. Ask your admin; they can enable it in ZajModules Manager.

How do I change my password?
Profile → Security (or Account settings). See Account and profile and Account – Getting started.

I’m an admin – where do I enable/disable modules?
ZajModules Manager at /admin/zajmodsys. See 05-ZajModules-Manager.

Where are the step-by-step guides for Contract / Sales / Documents?
Under each module’s Docs/03-How-To/ (e.g. Contract: 03-How-To/00-Index).

Support contact

For product or account support, use the channel your organization provides (email, support portal, or in-app support if the Support Ticket or similar module is enabled).