Zapier FAQ

Zapier FAQ

Common questions about Zapier integration.


General Questions

Q: What is Zapier?

Zapier is a no-code automation platform that connects 5000+ apps. Custojo integrates with Zapier for automated workflows.

Q: Do I need a Zapier account?

Yes. Create a free account at zapier.com to use this integration.


Setup Questions

Q: How do I connect Custojo to Zapier?

  1. Get API key from Custojo Settings → Zapier
  2. In Zapier, create new Zap
  3. Use Custojo as trigger
  4. Authenticate with API key

Q: Which events can trigger Zaps?

Common triggers:

  • Invoice created
  • Employee added
  • Task completed
  • Project updated

Troubleshooting

Q: Zap isn't triggering

  1. Check Zap is turned on
  2. Verify Custojo connection is active
  3. Test trigger in Zapier
  4. Check API key hasn't expired

Q: Data not syncing correctly

  1. Check field mapping in Zapier
  2. Verify Custojo data exists
  3. Test with sample data

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