Getting Started with WhatsApp API
TL;DR: Send WhatsApp messages and notifications directly from Custojo.
What is WhatsApp API?
WhatsApp API allows your business to send messages to customers via WhatsApp. Perfect for:
- Invoice notifications
- Appointment reminders
- Customer updates
- Marketing messages
Prerequisites
Before using WhatsApp API:
- ✅ WhatsApp API module enabled
- ✅ WhatsApp Business API account configured
- ✅ Phone numbers registered with Meta
Quick Start
Step 1: Admin Configuration
Your administrator must first:
- Configure WhatsApp Business API credentials
- Set up message templates
- Enable the module for your plan
Step 2: Send Messages
Once configured, messages are sent automatically based on triggers, or you can send manually from customer records.
What's Next?
Important Notes
- WhatsApp API requires Meta Business verification
- Message templates must be approved
- Costs may apply based on message volume