Slack Integration FAQ
Common questions about Slack integration.
General Questions
Q: What is Slack integration?
Slack integration sends automated notifications from Custojo to your Slack workspace when events occur.
Q: Which events trigger notifications?
Depends on admin configuration, but typically:
- Invoice created/paid
- Task assigned/completed
- Employee updates
- Project milestones
Troubleshooting
Q: I'm not receiving notifications
- Check Slack module is enabled
- Verify you're in the correct channel
- Confirm admin has configured webhook
Q: Can I choose which notifications I receive?
Currently notification settings are controlled at the admin level. Contact your administrator for customization.
Q: Notifications are going to wrong channel
Contact your administrator to update the Slack webhook URL.